Hi Orin,
We’re very sorry to hear that the pendant did not arrive exactly as you expected. The enamel process inside the pendant was overseen. That is certainly not the experience we want for our customers.
We absolutely want to make it right. Please contact us directly at service@goldia.com
with your order number. We will promptly review the issue and offer a solution — whether that means sending the correct piece, arranging an exchange, or issuing a return with a prepaid label.
Your satisfaction is important to us, and we appreciate the opportunity to correct this.
— Goldia Team