Shipping Policy
We offer lower than retail mark-up pricing because we do not stock inventories. All items you see at our website will be hand made to your order. For this reason, we need 7-9 business days to process all orders.
10K white or rose gold merchandise may be casted in 8K, 9K or 10K depending on the availability. If 10K is not available we will cast them 8K or 9K gold. This is to expedite the production of your order.
We do not ship any orders to any P.O. Boxes or Military Addresses. Please always provide physical address only for your orders.
* BOTH DOMESTIC & INTERNATIONAL SHIPPING ARE FREE ON ALL ORDERS.
* 30 DAYS RETURN POLICY - 15% Restocking Fee applies to All Diamond and Gemstone Merchandise.
* THERE IS 5-10% DIAMOND CARAT WEIGHT VARIANCE ON ALL DIAMOND MERCHANDISE.
Regular Shipping via FedEx/UPS Express is ALWAYS FREE.
Each shipment will be insured at no additional cost to you.
Packages can be signature required. All orders will be shipped
pending credit approval. Customer support may contact customers
for additional information as required. Most orders ship out
from our warehouse within 7-9 business days. Then it takes
4-5 additional business days by FedEx/UPS to reach you.
*Saturday deliveries are not offered.
International Shipping:
All international orders ship free from Goldia.com.
Customs and duties are at customer's expense
below. We use FedEx/UPS or TNT for international orders. We ship to most
of the international countries.
Combined Shipping:
We combine as many as pieces of your purchases at no additional
cost to you.
Tracking your order:
You will receive an email notification the day your order has
been shipped with a confirmation of shipment and a tracking
number. This gives you the ability to track your order at
all times until it reaches you or your recipient's doorstep.